Privacy policy

This policy explains how Zashari Technologies (SMC-Private) Limited ("Zashari", "we", "us") handles information in the apps and games we publish on Google Play, the App Store and the Microsoft Store, and on zashari.com. It applies to all of our apps and games. Where an app works differently, its own section below says so.

Contents

1. Apps and games covered
2. Summary by app
3. Information we collect
4. How we use information
5. Advertising
6. In-app purchases
7. Apps with accounts and cloud sync
8. Health and fitness data (Halka)
9. Children
10. Who we share information with
11. Keeping and deleting your data
12. Your rights
13. Security and transfers
14. Changes and contact

1. Apps and games covered

Shaadi Khata, Handi, Kaam, Shajra, Kheti Khata, Maweshi Khata, Fee Khata, Scoreline, Double Wicket, Halka, Little Noor, Zashari Task Tracker, Zashari POS, Wealth & Card Manager, and all Zashari games and game packs (including Street Food Empire, Ball Sort, Block Puzzle, Helix Drop, Bubble Shooter, Split Scale, Brain Puzzles, Arcade Pack, Daily Puzzles, Classic Board Games and Kids Games). New apps we publish are covered too, and are added to this list.

2. Summary by app

3. Information we collect

• Information you enter. Records you add, such as gifts, dishes, crops, animals, fees, tasks, scores or sales. In apps that work offline, this stays on your device and we cannot see it.
• Account information. For apps with accounts: your name, email address and the data you sync, as described in section 7.
• Advertising and device information. When an app shows ads, Google AdMob collects your device's advertising ID, IP address (used to estimate approximate location), device type and how you interact with ads. See section 5.
• Diagnostics. Basic crash reports and app performance data, such as device model, operating system and app version, to fix problems.
• Messages to us. If you email us, we keep your email and message to reply.

We do not collect your contacts, photos, precise location, microphone or camera data unless an app clearly asks for it to provide a feature you choose (for example adding a photo to a player profile), and that data stays on your device.

4. How we use information

• To provide the app's features, including sync and team workspaces where you choose them.
• To show ads in free versions, and to measure and limit ads.
• To process purchases through Google Play or the App Store.
• To fix errors, prevent misuse and improve our apps.
• To answer your questions and send important service messages.

We do not sell your personal information.

5. Advertising

Free versions of some apps and games show ads through Google AdMob. Google may use the advertising ID and similar information to show and measure ads, and, where you allow it, to personalise them. Google's use of this data is described in How Google uses information from sites or apps that use its services.

• Europe and the UK: before showing ads, our apps ask for your consent using Google's consent message. You can change your choice in the app's settings.
• iPhone: our apps ask for permission before tracking under Apple's App Tracking Transparency. If you decline, you see non-personalised ads.
• Android: you can reset or delete your advertising ID, or opt out of personalised ads, in your device's Google settings.
• A one-time "Remove ads" purchase, where offered, turns ads off.

Our app-ads.txt file is published at zashari.com/app-ads.txt.

6. In-app purchases and subscriptions

Purchases are handled by Google Play or Apple. We receive confirmation that a purchase was made, but never your card or bank details.

7. Apps with accounts and cloud sync

Zashari Task Tracker, Zashari POS and Kaam Pro sync store your account (name and email) and the data you create (tasks, time logs, comments, products, sales or synced to-dos) in a cloud database provided by Supabase, hosted in the European Union. Each workspace or business is kept separate, and only people you invite can see its data. Workspace owners and admins can see and manage data within their own workspace.

In Zashari POS, a business may record its own customers' details (such as names and phone numbers on receipts). The business decides what to record and is responsible for that information; we process it only to provide the service.

8. Health and fitness data (Halka)

Halka lets you record your weight, measurements, meals, workouts and progress photos. This information stays on your device. We do not upload it, share it or use it for advertising. Halka is a general wellness app and does not give medical advice.

9. Children

Little Noor and Kids Games are designed for young children. They have no accounts, do not ask for names or contact details, and do not collect personal information from children. They do not show personalised or interest-based ads; if they show ads at all, they use only family-safe ad settings that comply with Google Play's Families Policy and Apple's rules for kids' apps.

Our other apps are not directed at children under 13, and we do not knowingly collect their personal information. If you believe a child has given us personal information, email us and we will delete it.

10. Who we share information with

• Google (AdMob, Google Play and Firebase services where used) for ads, purchases and diagnostics.
• Apple for App Store distribution and purchases.
• Microsoft for Microsoft Store distribution.
• Supabase for cloud storage in apps with accounts.
• Cloudflare for hosting this website.
• Authorities, when the law requires it.

These providers may only use the information to provide their services to us or as described in their own privacy policies.

11. Keeping and deleting your data

• Offline apps: your records stay on your device until you delete them in the app or uninstall it. Backups you export are yours to keep or delete.
• Accounts: we keep account data while your account is active. To delete your account and its cloud data, use the delete option in the app where available, or email support@zashari.com from your account email. We complete deletion within 30 days, except where the law requires us to keep something longer.
• Ad data is kept by Google under Google's policies.

12. Your rights

Depending on where you live, including under Pakistani law, the EU and UK GDPR and the laws of GCC countries, you may have the right to access, correct, delete or export your personal information, and to object to or limit how we use it. Email us to make a request. We will reply within 30 days. You can also complain to your local data protection authority.

13. Security and international transfers

We use encryption in transit, access controls and separate workspaces to protect data. No system is perfectly secure, so please keep your device and passwords safe. Our service providers may process data outside your country, including in the EU and the United States, with appropriate safeguards.

14. Changes and contact

We may update this policy as our apps change. We will update the date at the top, and tell you in the app for important changes.